Do you have questions in mind? You need not worry because we definitely got your back. We understand that not everyone can speak like a techie jargon, so we will try to help you with clear and simple terms. Please feel free to read frequently asked questions below otherwise, please contact us.. We would love to hear from you and assist you on whatever concern you have and we assure you get the answers you are looking for.
Q: How much do you charge for your website design services?
We design according to our client’s needs. We treat each and every project an important factor of our business; that is why every web design project is tailored upon the requests made by our clients. Prices may vary because there are aspects to be considered to be able to land to the best solutions.
Q: Do you only work with Canada based companies?
Although we’re based based in Canada, we offer our services world wide as long as everything can be done over the internet or the telephone. We design websites for companies worldwide and rarely meet our clients, some of whom have been clients of ours for years.
Q: How long will it take for my web site to be designed?
The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule. If you present us with a deadline, we will definitely endeavor to meet it for you. We commit all our time to be able to attain customer satisfaction not only with the project we have done but also for the time we have promised to finish your project. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
Q: How much do you charge for updates?
We understand the need for website updates and we are here to offer a hand. Our team offers outstanding website maintenance to be able to help you cater your clients well with the appropriate information or contents of your site. Our minimum charge is $45 CAD ($46.15 in USD) per hour. NineSix Media has a maintenance plan for these updates too. Using the maintenance plan will save you XX% off the hourly rate depending on your chosen plan here. You don’t need to worry about getting out of date, NineSixMedia have solutions for you.
Q: Who owns the website after its complete?
Your company will own the website, copyrights, and all of its content after it is completed. We will send you everything that you will need to have its ownership granted to your business.
Q: What are your payment terms?
Our standard payment term is 50% down and 50% upon completion unless otherwise specified. This is also according to our client’s request. We may do 1/3 down, 1/3 midway, and balance upon completion for projects. If the total amount of this contract is less than $400, the total amount shall be paid upon signing this contract. Delinquent bills can be assessed an interest of 1.5% charge if payment is not received within 10 days of the due date. If you have further things in mind about our payment terms please feel free to contact us and we are open for feedbacks and suggestions.
Q: Do you accept credit cards or Paypal?
Absolutely! We do accept Credit card payments via Paypal needless to say you won’t need to worry about sending payments even if you are on the other side of the globe.
Q: What is hosting and why do I need it?
Every website needs a space on the World Wide Web, a place for domain name, web page files and graphics. Hosting companies provide domain for your business’ website upon purchase may it be for short term or for long term. We are happy to say that our team provides reliable and affordable web hosting for businesses and offer pricing according to your web proposal. Thus, Hosting fees vary depending on your website needs.
Q: What is a domain name and why do I need one?
Domain names are unique identifiers of a website. Every websites has a domain name. As an example, the domain name for NineSix Media is http://www.ninesixmedia.com. The most common domain names will end in .com, .net, or .org, but there are many more to choose from. You will need to generate a catchy domain name since this would act as a backbone of your website. A good domain name reflects a good website and a good website attracts clients around the internet.